Mentoring

Go further in your CS journey, with a mentor by your side.

Looking to grow in Customer Success, but not sure how to get there?

You don’t have to figure it out alone.

This is a space for real, honest conversation — built for CS professionals like you.

When I started my journey over a decade ago, I was lucky. I crossed paths with mentors who helped me navigate tough decisions, challenged my thinking, and gave me the confidence to grow.

Their support shaped my career. Their guidance made all the difference. And I haven’t forgotten it.

Now, I’m paying it forward.

Why this mentoring program?

Because the workplace has changed. We’re more remote. Teams are leaner. Everyone’s running faster and meaningful connection often falls by the sideline.

But growth still needs space. And so do you. This mentorship program is designed to give you that space.

Whether you’re:

  • New to Customer Success and figuring things out

  • A few years in and ready to level up

  • Leading a team and looking for fresh perspective

What you’ll get

✅ A monthly 30-minutes session

✅ A safe, judgment-free space to talk about your work and career

✅ Resources and practical insights from 10+ years across the CS universe

✅ Perspective on challenges like onboarding, renewals, hiring, team dynamics, and more

✅ A counselor who’s been where you are — and can help you move forward

And yes — it’s free.

Hear it from the people I’ve helped

Real words from real mentees.

Ready to talk?

Book your free 1:1 session.

Trusted by Leading CS Schools & Communities

Over the years, I’ve partnered with:

  • Kare School & Rocket Academy where I gave comprehensive courses for CS professionals in transition.

  • Gain, Grow, Retain where I facilitated group sessions on customer journey mapping & relationship building.

  • MentorsCX where I frequently meet other CX peers to share ideas & get mentorship myself!

These experiences have shaped my mentoring style — practical, honest, and focused on helping you take real steps forward.