Masterclass

Boost Your CS With Automation

Leverage the power of automation

(No technical skills required)

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Learn The Basics Of Workflow Automation

Save Hours Of Repetitive Manual Work

Reach Your Goals Faster & Deliver More Value

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Masterclass Rated 5/5

Why I created this masterclass

CS Teams drown in manual tasks, yet it doesn’t have to be this way.

As CSMs, we can easily get stuck spending hours on repetitive activities like sending follow-up emails, pulling usage reports, and manually tracking customer health scores.

This outdated approach not only wastes valuable time but also leads to inconsistent customer experiences, missed opportunities, and team fatigue.

After experiencing this myself, I decided to look at how automation could help me.

That’s what automation is about: work smarter, not harder.

But it was a long process to get there.

It took me a decade of trial and error to master the automation strategies I now teach in this course. I've made mistakes and wasted days on solutions that didn't work nor scale.

By enrolling in this program, you're compressing my 10-year journey into a structured 4-hours learning experience.

Instead of piecing together solutions from scattered resources, you'll gain access to a methodology that works across any CS tech stack.

The time and frustration you'll save by avoiding common automation pitfalls will pay for this course many times over.

I’ve built automations that helped me reach my goals 3 times faster.

Over the years, I have designed, built and launched automations covering customer engagement (from sophisticated onboarding sequences to retention campaigns and expansion triggers) as well as internal processes (building feedback loops) and automated reporting.

I calculated that my automations have allowed to reclaim up to 5 hours a week. Imagine what you could achieve with this extra time!

“Every CSM can build automations”

The Masterclass

Customer Success Automation

will teach you how to master automations in your Customer Success missions.

Throughout the course, you'll discover and understand the fundamental concepts of automation.

Then, quickly, you'll be creating real automations. From mapping to building them.

In the end, you'll be able to create your own automated processes autonomously.

In a nutshell, you'll be truly empowered by automation.

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Hi, I’m Victor.

I'm your trainer for this masterclass.

With +11 years of CS experience, I am now an entrepreneur:

  • Founder of SUCCSS

  • Former employee of Typeform, PhantomBuster and Strapi

  • Professional trainer (Kare School)

I created this masterclass to help CS folks leverage the incredible power of workflow automation.

SUCCSS about picture

Who is this masterclass for?

✅ Enroll if

  • You want to understand the basics of CS automation quickly and independently.

  • You're looking for a course that gets to the point and offers shortcuts.

  • You have a logical mind and like to find solutions to problems.

  • You're aware that automation is opening up new possibilities.

❌ Don’t enroll if

  • You want a full technical course on automation.

  • You think automation will do everything for you.

  • You don’t want to get your hands dirty using different tools.

  • You expect to have a perfect automation workflow to implement right away in your current role.

Comprehensive Course

Once enrolled, you can follow the course at your own rhythm and access the 15 lessons whenever you want.

You have lifetime access to the course.

Benefits

Money Back Guarantee

The course did not meet your expectations?

No worries.

You can get a 50% refund up to 15 days after the purchase date.

Up-To-Date Content

The lessons will be updated regularly based on new use cases I see and new tools I discover.

You will be informed directly by email

Pricing

Ready To Discover The Power Of Automation?

Focus on what matters most and develop a new set of future-proof skills.

Masterclass Automation
€49.00
One time

Save hours of manual work, future-proof your career and deliver more value.

✓ Hands-On Training
✓ 14 Video Lessons
✓ Exclusive List Of Automation Tools
✓ Lifetime Access
✓ Bonus: 30min of 1:1 Coaching

Testimonials

  • Smiling person wearing a white sweater, indoors

    "Very interesting course, I learned a lot thanks to the case studies. Top-notch!"

    Julie Convenant

  • Man with glasses and beard smiling at camera

    "Victor helped me learn a lot about the importance of automation in customer success."

    Vincent Fernandez

  • Person smiling in an indoor setting, wearing a white shirt with an embroidered emblem, sitting in front of a stone wall and a wooden fireplace mantle.

    "A very practical and tangible course, it will help me a lot as a CSM and make my life easier!"

    Tess Maffioli

  • Man smiling in professional attire against a light background

    "Victor's automation masterclass was great! It's the perfect mix of theory and practice."

    Mohand Ouadia

  • A person with light blond hair and fair skin, wearing red lipstick and a light-colored top, smiling at the camera.

    "Victor's course was extremely comprehensive. The exercises were great!"

    Camille Perot

  • Smiling woman with large glasses and hoop earrings against orange background.

    "I'm really delighted with this course! It's given me a lot of ideas on how to be more productive."

    Kenza Lemjahed-Fischer

  • Bald man with a beard wearing a suit and white shirt, orange circular background.

    "One of the best courses I've taken. Automation is game-changing for CSMs!"

    Mathieu Buffet

Frequently Asked Questions

  • It should take you around 4 hours to complete the full program.

    However, I know that we’re all busy people so if you need more time, it’s absolutely fine.

    You have lifetime access to the course so you can complete it under a few days, weeks or months.

    It’s really up to you!

  • It's simple: if you feel that the training did not meet your expectations, we'll refund 50% of the amount you paid.

    The only condition: you have 15 days after purchase to make the request.

    I'm really committed to offering a fully satisfactory product, so if anyone is disappointed (which can happen): no problem, I'll refund.

    Why 50% and not 100%?

    Quite simply because there are unfortunately a lot of ill-intentioned people who abuse this kind of guarantee.

  • No! All the tools that we’re going to use have free plans or free trial.

    For the free trial tools, they do not require you to give your credit card details.